At Good Moments, we strive to ensure customer satisfaction. Please review our cancellation and refund policy below:
1. Order Cancellation:
- Orders can be canceled within 24 hours of placement.
- Once shipped, orders cannot be canceled.
2. Refund Eligibility:
- Refunds are applicable for damaged or defective products.
- Requests must be submitted within 48 hours of delivery with valid proof (images or videos).
- Refunds will be processed to the original payment method within 7-10 business days.
3. Exchange Policy:
Contact us at [support@goodmoments.in] for further assistance.
Exchanges are allowed for defective or incorrect items.